... a space where creativity, strategy, and collaboration fuel
meaningful innovation.

I thrive on bringing people together—uniting diverse
perspectives to drive impactful, user-centric solutions. With
expertise in product design, UX strategy, and digital
transformation, I have helped businesses across the U.S.,
Canada and India turn complex challenges into breakthrough
experiences. Whether shaping the future of healthcare, e-
governance, or emerging digital products, I believe that great
ideas come to life through collaboration. Let’s create
something extraordinary together!

Step into the
innovative world of
Kedar Kadam

Video Portfolio (Placeholder)

Bio

I am seasoned Product Design Professional and
Consultant with over 20 years of experience in UX
strategy, service design, and digital transformation
across healthcare and e-governance.

Adept at translating complex user needs into intuitive,
high-impact digital solutions, I have worked closely
with diverse stakeholders; including nurses,
caregivers, physicians and government professionals
to co-create meaningful experiences. Skilled in design
thinking, user research, and data-driven decision-
making, I have successfully led cross-functional
teams, managed pre-sales, client and vendor
relationships, and driven innovation. With a strong
background in onsite-offshore collaboration, I align
business objectives with user needs to create
scalable, high-performing products and services that
deliver measurable results.

approach

I believe great ideas come to life when people come
together. I approach challenges with curiosity and
empathy, by stepping into users' shoes to uncover
their needs. I build deep connections with my team
and create a space where everyone feels free to think
beyond limits because that’s when the magic
happens. When people feel empowered, designs turn
into real, meaningful innovations that enhance lives
and drive lasting business impact.

Skills

User Experience & Product Design

• Human-Centered & Service Design (HCD, UCD,
  Design Thinking)
• UX Research, Usability Testing & Validation
• Interaction, Visual Design & Accessibility
• Design Systems & Scalable UI Frameworks

Product Strategy & Management

• Product Roadmapping, Prioritization & Execution
• Market Research & Data-Driven Decision Making
• Product Discovery, Validation & Business Analysis
• Agile, Lean & Cross-Functional Collaboration

Innovation & Digital Transformation

• AI & Data-Driven UX Innovation
• Emerging Tech Integration (AI, ML, IoT, Voice,
  Blockchain)
• Customer Experience (CX) & Digital Strategy
• Stakeholder Engagement & Change Management

Leadership & Consulting

• UX & Product Consulting (USA, Canada, India)
• Pre-Sales, Client & Vendor Management
• Onsite-Offshore Team Leadership & Collaboration
• Workshop Facilitation, Training & Thought
  Leadership
• 
  

KLAS 2019

Excellence in Long Term Care

Accolades

An AI analyzes wound images and medical
history to suggest a care plan based on past
treatment outcomes.

A system uses sensors to detect hazards in a
living space and calculates a risk score based
on those hazards.

A system detects user stress through
interaction, then generates a customized
prompt or UI if stress is high.

An AI tracks user data over time, detects
trends, assigns weights, and calculates a
mood score. Detects early depression in
residents and tracks mental health and stress
levels of care givers.

Wound Management and Treatment Using
Computer Vision and Machine Learning

Systems and Methods for Quantifying
Hazards in Living Spaces

Dynamic Interfaces Based on Machine
Learning and User State

Method and System for Detecting Mood

Patents

1 patent granted, 16 published and pending approval.

“Kedar clearly understands that a strong UX
and Product Management partnership will lead
to award-winning, innovative products that are
a pleasure to use. His passion for UX makes
him an exceptional leader in this area and I
highly recommend him.”

“I worked with Kedar very closely for over two
years at ResMed and I can say with firm
confidence that he was one of the greatest
and prolific inventors I have encountered in my
career. He has an innate creativity and a
fantastic knack for coming up with valuable
and interesting ideas.”

“...Kedar was instrumental in changing it’s
design practices which led MatrixCare from a
distant “also ran” to the #1 solution in the
prestigious KLAS survey - the gold standard in
healthcare... His ability to have stellar
customer engagement was pivotal to creating
insights into customer behavior and
understanding unmet needs.”

At MatrixCare, Kedar spearheaded the creation
of a UX design practice, introducing a design-
driven development methodology, data-driven
design principles, and a culture of innovation.
Kedar also excelled in team development,
fostering domain expertise, deep customer
and market understanding, and strong
collaboration—key factors in bringing
successful products to market.

Ingrid

Chief Product Officer

Parashos Kalaitzis

Lead IP Counsel

Joe Weber

Chief Technology Officer

Lee Kilmer

Sr. VP Product Management

Testimonials

“Kedar was one of our top performers across
ResMed/Matricare! His eye for design and the
details were unparalleled. He led and
championed the Design System, used by all
products across the company. Kedar is known
on the teams for his high level of innovation:
At the hackathon, he led a team to successful
execution and took one of the top spots for
creativity and execution... He was an individual
contributor, a natural leader great collaborator
fostering UX partnership with product
management and engineering!”

“Kedar consistently pushes the boundaries of
UX by integrating cutting-edge technologies and
design thinking principles to create impactful
solutions. His leadership inspires teams to
deliver exceptional user experiences that drive
engagement and business success. I have
experienced, first hand, the tremendous
impact that he makes on customers and
products. “

“Kedar championed UX at all organizational
levels. He educated and engaged
stakeholders, ensuring UX remained a central
focus, which led to better user outcomes. His
ability to communicate the value of UX to non-
design stakeholders gained widespread
support. He involved customers directly in the
design process, resulting in products that
genuinely met their needs and built strong,
trust-based relationships. Kedar's innovative
mindset drove many successful projects. He
encouraged us to explore new methodologies
and leverage the latest technologies, keeping
us ahead of industry trends. His forward-
thinking approach positioned ResMed as a
leader in senior care EHR solutions.”

“Kedar is an exceptional leader and a true
Product and User experience design visionary.

One of Kedar's greatest strengths is his ability
to blend creativity with strategic thinking
seamlessly. He consistently delivered
innovative, user-centric designs that not only
met but exceeded our client's expectations.

Kedar is also an outstanding team leader. He
fostered a collaborative and inclusive
environment where team members felt valued
and motivated to contribute their best work.
His mentorship and guidance were
instrumental in the professional growth of
many team members.”

“Kedar excels in steering the team through
complex challenges, always ensuring that
everyone is aligned and motivated towards our
shared goals. Whether it’s through one-on-one
sessions or team meetings, Kedar knows how
to bring out the best in people, helping us grow
both personally and professionally. Kedar was
the driving force behind bringing a design
system approach to the company ...This
highlights his ability to lead the team into new
and successful territories ...he has been
exceptional at managing our onsite and
offshore teams, ensuring seamless
communication and collaboration across
different time zones. His strategic approach to
people management and project delivery has
been key to our success.”

Krishna Bala

Chief Technical Officer

Megan Lenthe

VP Physician, Lab, Pharmacy Solutions

Keegan Dsouza

Enterprise UX Designer & Strategist

Aneesur Rahman

Senior Technical Product Manager

Abdul Munaf

Sr. UX Designer

“His years of experience and understanding of
the evolving needs of our customers enabled
us to maintain our leadership presence in the
market. Kedar has a very welcoming
personality and this was an asset when
working with our customer base who would
have very high expectations for the software.
Kedar in a strong leader”

“I found him to be hard-working, intelligent,
and an excellent communicator & problem-
solver... The partnership was thought-provoking
and always resulted in a premium project
outcome... Kedar mentored many Team
members through the years. He always brought
a project to the finish line on time, making all
deadlines. His willingness to help others made
him a standout in our company.”

Kevin Whitehurst

SVP Skilled Nursing Solutions

Kelly Danielson

Clinical Product Manager

Led the creation of MatrixCare’s
enterprise design system to unify the
experiences of over a dozen products,
streamline front-end architecture, and
accelerate engineering efforts.

→

Unified multiple applications into a
single, interoperable platform,
standardizing services and UI across
diverse EHR systems and tech stack.
This initiative enhanced usability,
streamlined workflows, and improved
efficiency across care settings.

→

Spearheaded product discovery, design,
and usability testing for Care Assist,
developing intuitive and accessible eMAR
and Point of Care solutions that simplify
caregiving and foster better collaboration
for improved care.

→

This thought leadership initiative explored
how gamification could influence user
behavior, reduce the learning curve, and
drive engagement. By leveraging user
psychology, I designed strategies to
motivate key actions that enhanced resident
safety and improved facility efficiency.

→

Neo Design System

2016

MX One

2020

Care Assist

2015

Gamification

2016

Body of Work

* Please email thisiskeddy@gmail.com if you’re interested in accessing my case studies.

Powered by machine learning, Clinical
Advance Insights analyzes 150+ clinical
data elements to deliver intuitive,
actionable insights. Designed for
usability, it enhances decision-making,
resident safety, and operational
efficiency.

→

Initiated and led the Design Circle,
engaging 250+ users with my Product
Design team to shape user-centered
products. Through real-world insights and
usability testing, this initiative ensures
seamless technology integration into
workflows.

→

Led the design team in transforming the
Order Writer with a modern UI and
improved workflow, making medication
order entry faster and more efficient for
nurses. This redesign enhanced usability,
reduced cognitive load, and boosted
overall productivity.

→

Championed data-driven decision-making by
selecting and implementing Gainsight
across our top two EHRs. Led
instrumentation and trained PMs, POs,
designers, and tech leads to use analytics
effectively. This initiative enabled teams to
make informed decisions that directly
influenced the product roadmap.

→

Clinical Advance Insights

2022

Design Circle - Customer
Engagement

2015 - 2024

Medication Order Writer

2024

Gainsight PX - Data Analytics

2016

I was a part of the team that
implemented product-level NPS, we used
Gainsight PX to collect direct feedback
from users. This initiative provided
valuable insights into user satisfaction
for each product and highlighted key
areas for improvement.

→

I conducted workshops for product
designers, PMs, and POs and webinars
on Design Thinking . I also organized
World Usability Day celebrations, quizzes,
and roadshows for employees and
customers. These efforts helped raise
awareness and gain support for usability
studies and processes across the
organization.

→

I led product discovery and UX design for
Pune Municipal Corporation’s Grievance
Redressal System, enhancing efficiency
and transparency for a city of ~ 9 million.
Through in-depth research with officials
and citizens, I designed an intuitive
platform that streamlined grievance
submission and improved case
management, driving faster resolutions
and greater public trust.

→

I led the push for voice-driven interaction
at MatrixCare to support caregivers and
residents. By combining voice with IoT, we
aimed to transform senior care. I
facilitated workshops to define a product
roadmap and voice interaction design
patterns, positioning MatrixCare as a
leader in this innovation.

→

I led this initiative in phases with my design
team. Our enterprise products had
outdated, non-responsive, and inconsistent
UIs due to multiple acquisitions. I created
the roadmap and prioritized features based
on feedback from stakeholders, users, and
data analytics. This resulted in improved
consistency and usability, reducing the
learning curve and minimizing errors.

→

Redesigned fleet management applications
serving 65,000+ customers and 1.4M
vehicles. Conducted user research, usability
testing, and workflow improvements.
Collaborated with cross-functional teams to
enhance usability, accessibility, and
efficiency.

→

NPS

2023 - 2024

UX Evangelizing Efforts

2013 - 2023

Grievance Redress System -
eGov

2007 - 2008

Voice Interaction

2018

Legacy EHR UI Modernization

2015, 2019, 2022, 2024

GE Capital Fleet Management

2012 - 2013

Education

My educational journey has equipped me
with a deep understanding of the
nuances of digital product design,
engineering, and management. My
commitment to delivering award-winning,
usable products has driven me to
continually learn and grow.

Kedar Kadam

thisiskeddy@gmail.com

+1 902-237-4737